Returns & Exchanges
At Thrivin, we want you to love your style; if you are not completely satisfied, we offer hassle-free returns and exchanges within 30 days of delivery. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place the items in their original packaging, ensuring all original garment tags and labels remain intact.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal, then affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing